The image shows a wooden picket fence with a sign that reads "ABBEY" attached to it. Behind the fence, there is lush green foliage and trees, creating a garden-like setting. Overlaid on the image is a quote that says, "Investing in a new fence or deck is a big deal. We don't just finish the job and disappear, we stand by our work."

At ABBEY, we pride ourselves on delivering top-tier craftsmanship that stands the test of time. We want you to feel completely confident in your investment, which is why we back our projects with a robust warranty.

WARRANTY FAQs

Here is everything you need to know about how your new fence or deck is protected.

 

Q: What does the ABBEY warranty cover?
A: We guarantee that all of our work is performed to professional industry standards. ABBEY warrants that your fence or deck will be free from defects in workmanship and labor for as long as the original purchaser owns the property.
Please note that our workmanship warranty is strictly tied to our own installation—if any third-party company or individual tampers with, alters, or adjusts the fence or deck structure after we complete it, the Abbey warranty is voided.
Q: Are gates covered under the same lifetime warranty?
A: Because gates experience daily wear, tear, and movement, they carry a dedicated two (2) year warranty on workmanship and labor from the date of installation completion. In addition, customers receive a FREE two (2) year gate adjustment period, including complimentary gate maintenance and adjustments as needed to ensure proper operation during the warranty period.
Q: Is there a requirement to activate my warranty?
A: Yes. The warranty is fully active and valid provided that the OWNER has paid ABBEY in full for all services rendered under the original agreement.
Q: Does the warranty cover natural weathering of wood?
A: No. Wood is a natural product. When exposed to sun, rain, and humidity, it is naturally subject to:
  • Cracking and splitting
  • Checking
  • Warping and bowing
Because these are natural characteristics of outdoor lumber, ABBEY does not warrant against these weather-induced changes.
Please note that our workmanship warranty is strictly tied to our own installation—if any third-party company or individual tampers with, alters, or adjusts the fence or deck structure after we complete it, the Abbey warranty is voided.
Q: What is excluded from the warranty?
A: Our warranty strictly covers our workmanship and labor. It does not cover:
  • Third-party equipment that is already warranted by its manufacturer.
  • Damage caused by negligence, abuse, or misuse by parties other than ABBEY.
  • Damage caused by acts of God or severe weather, including fires, floods, high winds, strikes, war, or civil unrest.
  • The effectiveness of any fence to contain or restrict animals.
  • Please note that our workmanship warranty is strictly tied to our own installation—if any third-party company or individual tampers with, alters, or adjusts the fence or deck structure after we complete it, the Abbey warranty is voided.
Q: What happens if I find an issue with my installation?
A: If you notice a defect in our workmanship, please send a written notice to ABBEY. Once received, our team will correct the nonconformities within a commercially reasonable period. This correction constitutes the fulfillment of our warranty obligations.
Please note that our workmanship warranty is strictly tied to our own installation—if any third-party company or individual tampers with, alters, or adjusts the fence or deck structure after we complete it, the Abbey warranty is voided.
Q: Will ABBEY cover secondary damages if something breaks?
A: No. Under no circumstances is ABBEY liable for special or consequential damages. This includes, but is not limited to, damage or loss of other property/equipment, loss of profits, diminution of property value, or loss of use and habitability.
A white multi-story house with many windows and a steep roof, situated on a well-maintained grassy lawn. In the foreground, there is a black metal fence running along the edge of the lawn. Two trees with white blossoms are positioned in the background, and a clear blue sky is overhead.
The image shows a newly installed wooden fence and gate in a backyard. The fence is made of vertical light-colored wooden slats, and the gate is a matching wooden design with an arched top. There is a black latch on the right side of the gate. The ground in front of the fence is paved with bricks, and there is a black trash bin and some bags of materials stacked in the lower right corner. In the background, there are trees with budding leaves, a house with a dark roof, and a part of the house's light-colored wall and roof eaves visible.
A newly constructed wooden fence with vertical slats, installed along the side of a house with beige siding and brick foundation. The fence features a small gate labeled "ABBEY" and is situated on a grassy lawn. Behind the fence, there are trees and a neighboring yard, with some HVAC units visible near the house. The scene appears to be in a suburban residential area.
A white picket fence surrounds a well-maintained front yard with green grass. Behind the fence, there is a porch with white columns, flower pots, hanging baskets, and garden decorations. The house has beige siding with dark shutters, and a small tree is visible on the right side of the image. The sky is clear and blue, indicating a sunny day.
A wooden fence with horizontal rails and wire mesh panels running along a grassy area. The fence is made of light-colored, unfinished wood and is supported by evenly spaced vertical posts. Behind the fence, there are trees with bare branches, indicating it might be late autumn or winter. The sky is overcast, and the scene has a calm, rural atmosphere.
The image shows a backyard with a beige vinyl privacy fence running along the yard, with several mature leafless trees growing close to and above the fence. The ground is mostly bare soil with some patches of grass, and in the background, there are more trees and neighboring houses. The sky is partly cloudy.
A landscaped area with a curb and sidewalk, featuring a row of green shrubbery and a garden bed with dark mulch. In the background, there is a black metal fence, and beyond that, a swimming pool with clear blue water. Behind the pool, there is a multi-story residential building with beige siding and multiple windows. The sky above is partly cloudy with patches of blue.

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